FAQs
- We offer a three-year warranty for all electric-actuators, foot controls, control units, bearings, wheels, gas springs, shafts, cables, and all other components not mentioned elsewhere in this warranty.
- We offer lifetime warranty on steel structures and welds.
- If your item has damage from shipping, it must be reported to the transportation company upon delivery AND to MedSurface within two (2) days of delivery.
Contact us via email or phone number so we can give you the proper information for an authorized dealer near you.
Yes, we offer fast delivery and reliable delivery of treatment tables across the U.S.
- To clean the tables, use either mild soap and water, or a 10% bleach and 90% water mixture.
- NEVER use alcohol or mineral oil for cleaning, and NEVER put hot pads directly on the cushions.
With MedSurface, our customers are guaranteed high quality, durable, long lasting equipment for physical therapists, sports medicine professionals, and medical clinics nationwide Being one of the leading manufacturers for Hi-Lo medical treatment tables, MedSurface promises you that our tables are engineered with superior performance for your needs.
Not only are our products high quality, they are uniquely built with pedals underneath the tables for easy manipulation and use. Our cushions are non-slip, contoured, and finely stitched. MedSurface takes great care in prioritizing the comfort of both patients and medical providers.
MedSurface is an American company, with our headquarters in Corona, California. All of our products are meticulously designed, assembled and tested in the United States with direct input and feedback from medical providers to meet rigorous industry requirements. MedSurface owns and operates all overseas plants to ensure that all of our customers are getting the highest quality for the best price. MedSurface guarantees on demand, high quality shipping to wherever our customers are located in the U.S., with all of our products and warranty parts shipping next-day from Anaheim, CA.
All products go through a two-step quality assurance process, first at the manufacturing facility, and then in the United States following assembly.
We hope that you take the next step in joining the wide range of our valued customers by purchasing your hi-lo medical treatment today!