Frequently Asked Questions
Q. Are you an American owned company?
A. Yes, our company in 100% American owned & operated, to include the factory where our products are manufactured.
Q. What is the warranty on your treatment-tables?
A. 3 years. Twice the industry standard.
Q. Why is your warranty longer?
A. Our table structure & the components are more substantial – heavier. An easy way to confirm that it is better built is to compare our shipping-weight to competitive tables.
Q. Who should I contact if I have a warranty issue?
A. Contact your dealer or us directly at 714 632 1012 or send a photo of the issue/problem to firstname.lastname@example.org
Q. How can I purchase a MedSurface treatment-table?
A. Contact us for an authorized dealer near you.
Q. What should I use to clean the cushions on the tables?
A. Mild soap & water. Alternatively a 10% bleach/90% water mixture.
A. Do NOT use alcohol or mineral oil for cleaning & do NOT put hot packs directly on the cushions.